Customer Research: Using market research to win with customers

Research needs – what can customers tell you? Your customer base is an invaluable source of insight. Use it wisely! Decide what and why. What do you need insight and feedback on. Brand? Product feedback? New initiatives? Market needs? Pricing? Why are customers the best source in these specific instances. Would a general market survey […]

Market research checklist! How to research product pricing

Pricing is a key component in your product strategy. It is just one component of a product or business plan. Price says a lot, so its imperative to get it right. Here’s a simple 7 point process to get actionable and insightful pricing research. Price positioning – what are your objectives? Pricing is a key[…..]

COVID-19: Your Segmentation and Modelling Is Now Out of Date

COVID-19 has been the single biggest accelerator of change in consumer behaviour seen in decades. Daily life for many people has changed in ways that were unthinkable at the beginning of the year. New circumstances and sentiment are driving temporary and fundamental behavioural shifts at speeds faster than any of us could imagine, and new[…..]

Secondary data sources available in Cambodia

“It’s not easy (or maybe not POSSIBLE) to get secondary data to use in market research projects.” This is one of the key challenges for researchers when conducting research in Cambodia. Compared to other developed countries, there are just not many sources of secondary data available that can be accessed or that appropriate for a[…..]

12-Step Guide to Starting a Business

There are no limits on who can become a great entrepreneur. You don’t necessarily need a college degree, a bunch of money in the bank or even business experience to start something that could become the next major success. However, what you do need is a strong plan and the drive to see it through.[…..]

Why Market Research is an Investment?

In my research business from 2005 in Cambodia, I met a lot of local business owners and marketing managers to talk about their research needs. On a lot of times, I heard them say they don’t have a lot of budget, or even do not have any budget at all. Sometimes, I was asked to[…..]