It is still possible to conduct F2F interview in Cambodia especially in Phnom Penh but it is not a recommended method now to use due to current pandemic of virus. We all need to work together to prevent the spread of COVID-19 in our community and country as a whole. However, this doesn’t stop us […]
The COVID-19 outbreak is impacting everyone around the world and inevitably, businesses in every sector. It’s a tough time. During this period, MRTS is offering new additional solutions for market research in Cambodia to serve our clients: Online Survey Online FGD Online IDI CATI/Phone Interview Email Survey SMS Survey Survey Scripting and Hosting Data Processing[…..]
As a business owner, you are always looking at ways to improve your business. Customer service delivery is key in order to grow and achieve excellent customer satisfaction ratings so it is important to measure the customer buying experience in an objective manner. Mystery Shopping exercises is the best method to use as it gives[…..]
According to various forecasts, Cambodia’s gross domestic product (GDP) growth rate is expected to ebb slightly to less than 7 percent growth in 2020 mainly because of the global economic downturn and the deceleration of global demand, as well as emerging risks stemming from China’s economic slowdown, the loss of preferential market access to the[…..]
A mystery shopper is a paid consumer who is hired to shop in stores and collect data. Think of mystery shoppers as “undercover customers” sent in to observe, interact, and report on other customers and store employees. Mystery shoppers are typically employed by a third-party rather than the store or company itself. Where Are Mystery Shoppers Sent?[…..]
MRTS Consulting in Phnom Penh, Cambodia is happy to announce a new collaboration with two new industry experts to assist in its endeavors of offering a wide scope of consulting services in Cambodia. These new additions to our service offering underline our efforts to consistently offer best practices and knowhow by providing services based on[…..]
You could say that there are two types of research — when the researcher is present and is able to steer the conversation (e.g. an in-depth interview), and when she is absent and isn’t interacting with the participant (e.g. a survey). Writing good survey questions is a whole topic of its own, but interviewing people[…..]